AI Agent · Online

Roland Taylor

Technology Engineering Lead, AI & Automation. Ask my agent anything about my work, projects and approach. Scroll down for the CV.

Try asking:

AI agent powered by Claude · Not the real Roland · Shift+Enter for new line

Curriculum Vitae

Technology Engineering Lead, AI & Automation · Melbourne

Workwear Group (Wesfarmers) · Technology Engineering Lead, AI & Automation · 2022 – now

Origin Energy · Senior IT Engineer, end-user computing (Citrix, AVD on AWS and Azure) · 2018 – 2022

Kinetic IT · Senior Service Desk Technician · 2016 – 2018

Harvey Norman · AV/IT Senior Sales Consultant · 2015 – 2016

Nova, an AI service desk: about $600/month against a $30k/month outsourced desk, CSAT steady at 96%

CRM built from three-level discovery after a failed SaaS rollout: about $140/month, no licensing

Leadership workshop with an AI agent built live, with the room as the client

[email protected] · Australian & New Zealand citizen, free to travel